We’re pleased to offer flexible payment options for website orders, including all major credit and debit cards: Visa, Mastercard, and American Express.Your financial security is our top priority—all payments are processed through a trusted third-party provider. We never store complete credit or debit card numbers on our internal systems, so your sensitive data is always safeguarded.
To keep things clear and transparent, the currency of your final charge is determined solely by your shipping destination:
- United States: Orders shipped to U.S. addresses are priced and charged in U.S. Dollars (USD).
- Canada: Orders shipped to Canadian addresses are priced and charged in Canadian Dollars (CAD).
The currency selector at the top of our site is for preview purposes only, letting you see estimated prices in your preferred currency. Regardless of this display setting, your payment will always be processed in the currency matching your shipping country as outlined above.
When you place an order, your bank may place a temporary authorization hold on your card for the full order amount. This is not a final charge—its purpose is to confirm that sufficient funds are available. The actual charge will only be processed once your order is confirmed and ready for shipment.
If a payment is declined or flagged for extra security review, we may contact you to verify details like your billing address or card information. If we’re unable to complete this verification, we reserve the right to cancel the order to protect both you and our business.
All approved refunds will be credited directly to the original payment method used at checkout (e.g., your credit or debit card). Once we initiate the refund, it usually takes 5–10 business days for the funds to reflect on your bank or card statement. This timeline may vary a bit depending on your financial institution’s processing times.
For any questions, concerns, or help with payments—including refund status or declined transactions—feel free to reach out to our customer service team at
[email protected]. We’re here to resolve issues quickly and ensure a seamless payment experience.