We believe in transparent payments that match our sustainable values.
Accepted Payments:
• Visa, Mastercard, American Express
Applicable Currencies:
• United States:Orders shipped to addresses within the United States are priced and charged in U.S. Dollars (USD) only.
• Canada:Orders shipped to addresses within Canada are priced and charged in Canadian Dollars (CAD) only.
The currency applied to your order is determined solely by your shipping destination (USD for U.S. orders and CAD for Canadian orders). Any currency selection displayed at the top of our website is provided only for your viewing convenience and does not change the actual transaction currency charged to your payment card.If your card is issued in a country or uses a currency different from the one used for your order, your bank or card issuer may apply its own exchange rate and/or foreign transaction fee. These fees are set by your financial institution and are not levied by D. Jones Standard Studio or www.djonesstandardstudio.com.
Security & Privacy:
• Enterprise-grade encryption
• All transactions are securely processed through a trusted third-party payment provider
• we do not store complete card numbers on our internal servers
Authorizations & Charges:
• When you submit an order, your bank may place a temporary authorization hold on your card for the full order amount to verify funds. The actual charge will only be processed once your order is confirmed. If a payment is declined or flagged for review, we may contact you to verify details; if verification cannot be completed, we reserve the right to cancel the order.
Refunds:
• All approved refunds will be credited back to the original payment method used at checkout. Once processed, refunds typically reflect on your bank or card statement within 5–10 business days, depending on your financial institution's processing times.
Payment Inquiries:
• If you have any questions or concerns regarding payments, charges, or refunds, please contact our customer service team at [email protected] for prompt assistance.
